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Candace
Carlisle

Head of UX & Design · Creative Director

I turn complex systems into products people love, from award-winning AI assistants and immersive VR training to benefits platforms and, now, dreams.

Meet CandaceWatch the video introduction
20+
Years leading
30+
Product awards
1,000+
Projects shipped
View my work Get in touch
// Impact

What changed for the people using it

Measured results from products I led and designed, from AI UX support to brand and experience design at a global scale.

Sofia AI
82%

of employee questions resolved in chat, with no agent needed

Sofia AI
34%

fewer calls reaching the benefits call center

Businessolver
NPS58 → 70

a 12-point jump in how likely people are to recommend it

MyChoice Mobile
4.35/5

self-service satisfaction from employees managing benefits

Design systems
Up to40%

faster delivery of new features across products

EVO Payments
40%

fewer brand inconsistencies across 22 offices in 7 countries

// About

Work that moves people and moves the business.

I’m a creative director, product designer and brand strategist. For two decades I’ve helped companies turn complexity into clarity, building digital ecosystems and design systems that scale, resonate and deliver measurable results across enterprise, healthcare, AI and high-growth tech.

I lead with systems thinking, emotional intelligence and a deep respect for the user, and I stay hands-on in the craft. Off-screen I’m a clinical herbalist, painter, voice-over artist and animal rescuer.

20–40%
improvements in usability and task efficiency
25–35%
faster delivery through scalable design systems
20–30%
increases in adoption, engagement and activation
40–50%
better cross-functional alignment and execution
// Featured work

Shipped, measured, recognized.

AI, digital health, immersive learning and enterprise brand, each led from strategy through launch.

myDream: Record it before it fades, beside the new Home screen
Now · AI · Mobile

myDream

As Head of UX & Design at Mindful Software, I lead the experience for an AI dream journal: voice capture, AI interpretation, symbols and patterns over time.

5.0★ on the App Store

Read the case study →
Sofia AI award-winning conversational assistant
AI · Conversational UX

Sofia AI

82% chat resolution and 34% call deflection. AI Excellence Award.

Read the case study →
MyChoice Mobile app on a phone
Mobile · Digital health

MyChoice Mobile

Digital Health Gold and Stevie Gold; 4.35/5 self-service satisfaction.

Read the case study →
Osso VR post-run analytics comparing a trainee’s time to peer median and goal time for each surgical step
XR / VR · Healthcare learning

Immersive VR training

Osso VR and Embodied Labs. Learner performance and engagement up 20–40%.

Read the case study →
// More case studies
HyveHealth dashboard
0-to-1 · HealthtechHyveHealth →
FAANA logo
Brand · Design systemFAANA →
Heuristics · Accessibility · Analytics10 + 5 + 1heuristics · scorecard categories · roadmap
UX strategy · AuditRecognize UX audit →
Seguin RV Trailblazer Bash badge
Event · Creative directionTrailblazer Bash →
// Archive
Pluck logo redesign
Pluck →National rebrand
EVO Payments brand campaign
EVO Payments →Global brand · Fintech
ProShow 9 product launch
ProShow →Product marketing
YouEarnedIt
YouEarnedIt →Employee engagement
Sofia Reporting
Sofia Reporting →Data visualization
ProShow Web
ProShow Web →Website redesign
Demand Media
Demand Media →Corporate brand
RSS Graffiti
RSS Graffiti →Brand identity
Explore the full archive: web, apps, games, print, events and art →
// Kind words

What people say about working with me

Read all 12 recommendations →
“Candace is pure joy to work with. We worked together on a fast turn, complex project with a million moving pieces for a global, enterprise company. Candace quickly identified missing information and pulled out all the stops to find what she needed to complete the project. …”
Sueann Patterson ChunDirector, Client Relations, Bazaarvoice
“Candace is an amazing blend of creative talent, fine artist, passionate advocate, marketing producer and tireless worker. With Demand Media, she led two major re-branding projects (Pluck and RSS Graffiti) while serving tight deadline sales, marketing and product teams. …”
Steve SemelsbergerPresident, SYP · Founder, AGP
“I had the pleasure of working with Candace at YouEarnedIt, a small start up where she led and owned all Creative functions, including UI product design, marketing, and custom client work. …”
Tara SinclairCustomer Success Manager, Box
// Recognition

Selected design and innovation awards

Featured in Forbes, Inc., Fast Company, Entrepreneur, VentureBeat, Texas Monthly and KVUE-TV.

2026BIG Innovation AwardPluck AI-native Unified-CXM
2023Inc. Best in BusinessSofia AI + MyChoice Mobile
2022Stevie Award, GoldMyChoice Mobile
2022Artificial Intelligence Excellence AwardSofia AI
2021HR Tech Award, Best Comprehensive SolutionBusinessolver
2020Digital Health Award, GoldMyChoice Mobile
2014SXSW Hatch Pitch WinnerYouEarnedIt
// Off the screen

Earth Wild Moon Child

My pop-up apothecary and the Cactus Mobile Bar, which I designed and built by hand. Botanical teas, soaps and bath salts I make myself, popping up at markets around Austin, San Marcos, Seguin and San Antonio. It started in Denver in 2018. Same design brain, different medium.

See it in action
Loose-leaf tea tins
Herbal teas
Succulent gift box with the Earth Wild Moon Child label
Living gifts
Precious Earth Trays styled with cocktails
Precious Earth Trays
Rosemary, sage and French lavender smudge sticks
Smudge sticks
Fresh floral arrangement
Florals
The Earth Wild Moon Child booth at an outdoor vendor market
Market pop-ups
// Contact

Let’s build what’s next.

designer@candacecarlisle.com Résumé LinkedIn